WISKA UK is a service leader and offer’s it’s customers a premium service for a premium product. With regional sales agents offering help and support locally, WISKA UK can react quickly to the needs and demands of its customers as well as developing relationships with customers and keep good lines of communication. This is further supported by dedicated regional sales co-ordinator’s based at WISKA’s offices providing a consistent contact for wholesalers to stay in touch with.
All staff members are provided with in-depth product training as well as visiting the manufacturing facilities in Hamburg Germany to better understand the technical aspects of the product range and help deliver expert product knowledge to customers. WISKA UK also operate a “3 ring and answer” policy, meaning no customers should be waiting for prolonged periods of time to speak to a member of staff.
With a FREE next day delivery service on orders over £50, WISKA UK acts as the customer’s warehouse. Helping the wholesaler meet the demands of their customers and supporting them in delivering a speedy reliable service whether it’s to store or site. WISKA also offer detailed tracking information on all orders, enabling customer’s full visibility of their order in transit. With pre 10:30 and 12:00pm delivery options as well as Saturday and Sunday (pre 12:00pm only) WISKA can ensure delivery to suit the customer’s needs.
WISKA UK also offer no minimums on orders, allowing wholesalers to order exactly what they need when they need it. With WISKA’s latest business software programme, WISKA can take orders to suit any type of customer needs from e-mail, fax and even phone calls.
With an extensive range of literature including Confidential and Trade catalogues as well as leaflets for core product lines, WISKA can ensure wholesalers have all the up to date information on products and service. Literature can be found in print, PDF or downloading/ viewing online.
Furthermore WISKA.co.uk offers wholesalers all the information they need to help make their experience as hassle free as possible.
From data sheets on all products, a 3D/ CAD catalogue, literature and contact information for sales, marketing and technical support.
WISKA UK are very proud of the standard of service offered to its customers and their experience is a high priority. This high standard has helped in defining WISKA as a trusted, honest and quality brand within the industry and one that is forward thinking and open to new ideas and concepts to help continually improve the customers experience.